Mass Market Banking

Finalta works with European retail banks to improve mass market segment profitability through efficient servicing and effective lead generation and sales.

Finalta's analytical framework addresses the key drivers of mass market banking success:

  • Network capacity and staff roles;
  • Mass market advisor sales productivity;
  • Targets and performance management;
  • Sales productivity of direct channels; and
  • Transaction migration.

Clients can choose from three product options depending on their needs: Benchmarking Study, Strategic Review and the Retail Banking Excellence Programme.

Results are highly practical and actionable. Find out how Finalta helped a leading Northern European bank increase sales volumes by 20%, by reading our Sample Client Results.

To contact Finalta directly, please click here.

Mass Market Banking:

Analytical Framework