Small Business Banking

Finalta helps banks to serve the small business market more efficiently and profitably. We focus on the performance drivers which will enable our clients to increase income whilst managing or reducing cost to serve.

Finalta's analytical framework covers the key drivers of small business banking success:

• Organisational structure and service model;

• Direct channel strategy and performance;

• Credit assessment and decision making capability;

• Marketing and customer acquisition success;

• Advisor sales activities and productivity; and

• Performance management approach.

Clients can choose from three product options depending on their needs: Benchmarking Study, Strategic Review and the Retail Banking Excellence Programme.

Results are highly practical and actionable. Find out about how Finalta implemented an effective small business model across multiple countries, by reading our Sample Client Results.

To contact Finalta directly, please click here.